[ AUTONOMOUS AGENT PLATFORM · MENA ]
We build custom AI agents, knowledge assistants and workflow automation for online stores and service businesses in Egypt and the Gulf. They work in Arabic and English and connect to the tools you already use. A person approves anything risky.
[ 01 · THE PARADIGM SHIFT ]
Stop losing customers to clunky decision-tree bots and overloaded 9-to-5 call centers. Mahir deploys autonomous agent swarms that take real actions.
[ 02 · ARCHITECTURE & CAPABILITIES ]
Modular enterprise AI components that plug directly into regional payment rails, e-commerce stores, and customer channels.
Understands local nuances, slang, voice notes, and mixed Franco-Arabic naturally without robotic scripted phrasing.
Bidirectional webhooks trigger automated courier pickups, inventory reservations, and payment links.
A short, real quote about what changed for the team.اقتباس قصير وحقيقي عمّا تغيّر للفريق.
If your team spends hours every week on repetitive tasks in these areas, an AI agent can take over.
Auto-process refunds, answer customer questions on WhatsApp, and sync orders across platforms.
AI receptionist that books appointments, answers FAQs, and sends reminders — in Arabic.
Qualify leads from Facebook ads and WhatsApp automatically, route hot leads to your sales team.
Match invoices to purchase orders, triage incoming emails, and update your ERP automatically.
Knowledge assistants that answer your team's policy and process questions from your own documents.
If you repeat the same steps every week in a spreadsheet, CRM, or inbox — we can automate it.
Agents read and write in both languages, so customers get answers in theirs.
Risky actions wait for approval. You set the line.
We connect to your CRM, store, inbox and database instead of asking you to switch.
Read what the agent did, when, and why.
Assistants name the document an answer came from, or say they don't know.
A pilot on one workflow, priced before we begin.
Agents
An agent reads a request, decides what to do, and does it in your CRM, ERP, database or inbox. It follows your rules and writes down every step it took.
Every action gets a confidence score. Move the threshold to see which actions run automatically and which wait for a person. Irreversible actions always wait, whatever the setting.
Knowledge
An assistant answers questions from your own documents and points to the source of each answer. When it can't find one, it says so instead of guessing.
It answers from three sample store documents and names the source. When the answer isn't there, it hands over to a person. This is a scripted demo, not a live model.
Automation
We connect the tools you already pay for, so a task moves from one to the next. An AI model reads and writes in the middle, and a person approves where it matters.
One workflow, one fixed price, agreed before we start. Most pilots range from $800 to $2,500 depending on complexity.
We pick the task that costs your team the most time and write down what "done" looks like.
You know the cost before we begin, so there are no surprises later. We reply within 24 hours with a fixed quote.
You get the agent, a log of every action it takes, and a handover so your team can keep it running.
Small first release, real data, and a person in the loop until the results earn more trust.
We start with a single task your team repeats and write down what "done" looks like for it.
The agent connects to your tools in a test setup and runs against past cases before it touches anything live.
A person confirms actions at first. You raise the auto-approve level as the results hold up.
We read the logs with you, fix what went wrong, and move on to the next workflow.
Most pilot projects cost between $800 and $2,500 for one workflow. You get a fixed quote before we start — no hourly billing, no surprises. Ongoing maintenance is priced separately and agreed up front.
A typical pilot takes 2 to 4 weeks from kickoff to launch. Simpler workflows (like a Q&A assistant) can be ready in under a week.
No. We handle the technical work. You need to explain your workflow and give us access to the tools the agent will use (CRM, inbox, store admin, etc.).
Yes. Your data stays in your systems. The AI processes it but does not store it. We can sign an NDA before starting.
Any tool with an API or webhook: Shopify, WooCommerce, Salla, Zoho, HubSpot, Google Sheets, Slack, WhatsApp Business, custom databases, and more.
You set which actions need human approval. Risky or irreversible actions always wait for a person. Every step is logged so you can review what the agent did and why.
Send a short description of the workflow. We'll reply with questions about it.